The Choice is Yours: On-Premise, Hosted or Private Cloud

With 3CX, you have the flexibility and control in choosing how you want it to be deployed (virtualised on-premise, hosted or private cloud).

For DIY private cloud option, you can select from a range of mainstream cloud providers – Google, Microsoft Azure and Amazon. Alternatively, if you are going with the on-premise deployment option, you can use Windows, Linux or Raspberry Pi.

Peace of Mind with Security & Backup

3CX has a strong inbuilt security system which has been exclusively developed to protect your PBX system from attacks.

• Heightened secure web server configuration
• SIP Attack tools automatically detected and blacklisted
• Automatic updating of Global IP Blacklist for participating PBXs
• Encrypted Traffic to 3CX apps via the 3CX Tunnel
• Encrypted Voice traffic via SRTP
• Automatic generation and management of SSL certs
• Groundbreaking VoIP Security with A+ rating from SSL lab
• Automatic Failover for instant backup
• Encryption between browser and the website ensured via HTTPS
• Limit access to 3CX management console based on IP

Reduce Telecommunication Costs

Use of 3CX will not only result in significant telecommunications cost reductions for you but will help reduce the costs associated in buying, expanding, and maintaining your PBX system.

• Decrease your Phone Bill by up to 80%
• Licensing based on number of simultaneous calls and not extensions
• Avoid per extension licensing and pay per PBX instead
• Make free inter-office calls and branch calls
• Use prominent SIP trunks to reduce outbound call charges
• Reduce travel expenses with integrated web conferencing
• Eliminate 800 number phone bills with WebRTC integration
• Use International DIDs & IP Telephony so customers can call in at competitive rates

Expand the possibilities with Apps & Features

With 3CX, you have the flexibility of taking your extension with you wherever you go. Ready availability of apps for both Android and iOS, softphone for Windows, WebRTC softphone and clientless web conferencing mean that you can be kept in the loop at all times.

• Download 3CX apps on your Android/iOS Device
• Use your extension from anywhere
• Free VoIP calls with your smartphone
• Click to Call Extension for Chrome and Firefox
• View status updates from colleagues
• Enjoy integrated features such as web, video conferencing and instant messaging
• Reduce bandwidth usage with integrated WebRTC Softphone
• 3CX Chat 7 Talk Plugin allowing customers to reach you directly through your website

Transform your Call Centre

Increase your sales, boost productivity, and offer support with 3CX’s advanced contact centre technology. The 3CX PRO and Enterprise editions come with advanced call center features all bundled in at no additional cost.

• High quality Call Center Reporting Technology – user activity, call center agent tra
• High quality Call Center Reporting – user activity, team queue, SLA and more
• Queue Strategies and real-time statistics – round robin, hunt by threes and more
• Barge in, listen-in and whisper to agents’ calls
• CRM integration with popular CRMs – Salesforce, Office 365, Freshdesk and more
• 3CX CRM API to develop your own CRM integration
• Live Chat & Talk with your website visitors and offer real-time support